Training and Compliance Coordinator (Training)

Overview

At Prosegur, we make our world safer by taking care of people and businesses while remaining at the forefront of innovation. Every day, we work to secure what our clients value most, from their families to their assets, from their reputation to their networks, and from their money to their cloud. As one of only 3 global security providers, our 175k+ team members in 34 countries combine and adapt global best practices to match the unique nature of each market we serve and partner with Electronic Security, Global Risk Services, CyberSecurity, and Remote Services (iSOC) divisions to create meaningful ‘Hybrid Security' solutions for Prospects. 

Job Skills / Requirements

·       The overall responsibility for this position is to ensure the Physical Security’s training is standardized at all sites and posted on appropriate Connect/SharePoint sites. This will be achieved by assisting with drafting, updating, and submitting training documents, checklists, job aids, and tests for review and approval by responsible groups and working with Security Contract Managers to ensure the sites are aligned and the approved training program is implemented.  

 Responsibilities:

• Oversee and manage the on-going monthly Control Training program.  This will be managed through the assigned Control Leads at client GSOC or SOC.  Ensure new checklists, procedures, temporary directives are being reviewed, trained and tested/certified, when necessary, by ensuring the monthly control drills scenarios are drafted, scheduled, and executed at client sites and shifts operating a GSOC/SOC. These drills will involve client Security Management and are imperative to identify emergency response deficiencies. Once deficiencies are identified, will work with Security Contract Managers to formulate an action plan for improvement, which will be disseminated to Control-certified personnel globally.
• Oversee and manage selected supervisors at client sites with the client-mandated Physical Security Training and Testing programs, by ensuring necessary job aids, materials, tests, and guidelines are drafted, updated continuously, standardized, and implemented at all client sites globally where security supplier personnel are deployed. This will encompass the initial On-the-Job Training (OJT) program, the Control Certification program, the on-going re-certification process of Control Operators, and the leadership training program for those personnel wishing to move into a leadership role when available.
• Oversee and manage the bi-annual Security Survey program, by ensuring all Security Surveys are completed by the Site Security Contract Managers\Leads or Sr. Supervisor at each client Site globally at the end of June and December, as prescribed, to include making corrective action recommendations and preparing and presenting the Executive Summary to client Security Management upon completion of each survey cycle.
• Oversee and manage the Secure Desk Program that complies with client Internal Audit and Corporate Investigations policies and procedures.  The Secure Desk Program should be standardized and conducted at each client site globally and uploaded on a unified application.
• Oversee and manage the Quarterly Global Physical Security Report. 
• Oversee and manage the global Quality Assurance (QA) program, to ensure QA grading guidelines are established and implemented globally. In addition, will identify a team of QA graders (at least one per site), who will be responsible for grading each of the documents identified by the client.
• Seek and gather information for management, regarding the effectiveness of the training program to review areas needed for improvement.
• Other projects and assignments as directed.

·       Assist and back-up for the North American Security Account Manager, as needed.

 Other Duties and Responsibilities:

• Create goals and career development plans for self and assist others. 
• Maintains communication with all others.
•  Relates information regarding events or situations that may affect operations.

Qualifications:

·       3-5 years of Security Supervision/Management Experience 

·       Certified in First Aid

·       Certified in CPR

·       Certified in Bloodborne Pathogen

·       Certified in AED

·       Demonstrated management experience in the delivery of training. 

·       High-level analytical skills, leadership experience and exceptional interpersonal              skills.  

·       Demonstrated commitment to education and training.  

·       Demonstrated commitment to integrity and ethical conduct. 

Education Requirements:

·       2-Year Associates-Degree

 Prosegur is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

Education Requirements (All)

Associate's Degree

Additional Information / Benefits

Benefits: Medical Insurance, Dental Insurance, Vision Insurance, 401K/403b Plan