G

Quality Torque and Compliance Lead

General Motors
Full-time
On-site
United States

Job Description

Sponsorship: GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE.  DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.

On-site: This role is categorized as onsite. This means the successful candidate is expected to report to Factory Zero on a full-time basis.

Our electric future is now! Factory ZERO is an automotive assembly plant at the cutting edge of product and manufacturing processes.  We strive for excellence in developing and sustaining the manufacturing enablers to quickly bring to market the most advanced and innovative automotive products to date.  The products being built at Factory ZERO encompass General Motors corporate vision of “Zero crashes, Zero emissions, Zero congestion.” This requires us to employ the most energetic, capable, and innovative talent to ensure we meet the challenges of developing the new manufacturing processes required to assemble amazing products. We offer a progressive and inclusive work environment that questions the status-quo daily to strengthen our reputation of being an incubator for new manufacturing processes and automation.  We value community outreach and have a strong presence in our neighborhoods.  Selected candidates will have the opportunity to learn new skills as well as influencing the development of manufacturing processes to support this historical and game-changing progression to electric and autonomous vehicles. Factory ZERO is currently seeking a motivated and accomplished General Assembly Business Manager who will manage daily production operations inside Factory ZERO.

The Role:

The Quality Torque and Compliance Lead will be assigned to the Quality Assurance Team and be the point of contact for all Quality Torque and compliance related activities in Launch and steady state production. Work requires the ability to make decisions based on established procedure outlined in the Global Quality Requirements, Process Control Plans along with Tool & Equipment Bulletins compliance. Work is of a technical nature using independent judgment within the limits of GMS; focusing on Safety, People, Quality, Responsiveness, Cost, and Environment (SPQRCE).

What You’ll Do:

This role requires close coordination with the manufacturing leadership team and requires the individual to have a deep understanding of the build process throughout all shops as well the Global Quality Management System. The selected candidate must be capable of working with little direction, working well with all personnel on shop floor, and problem resolution. This is a people leader position, responsible for supervising a team of torque monitors. Success in this role will have this individual working closely with Plant Torque Coordinator, plant leadership, Global Manufacturing Engineering, Program Engineering, Quality Engineering and Fastening Process SMEs.

  • Torque-FTQ Key Release Report
  • TFTQ Troubleshooting and Support
  • Maintaining the Quality Torque Database
  • PTR Support with Quality Engineers
  • Plant SME for Datamyte Tooling and Software
  • Support Torque Monitoring Team and TM proficiency training
  • Lead Correlation Studies with GA torque coordinators
  • BIQ SME for BIQ-3 Bypass Management, BIQ-7 Capability Monitoring & Measurement Equipment, BIQ-8 Capability Review, BIQ-9 Preventative Action and BIQ-15 Repair and Rework (IRC)
  • Torque Pillar Lead Support
  • PCP Fastening Auditor
  • TIP Meeting Support
  • Quality Department Cost Champion
  • Department PFC Approver
  • Support Torque  Engineering projects including new, replacement, operations improvements.
  • Responsible to manage a 3rd party small tool team ensuring all T&E Bulletins and PCP’s are maintained and met
  • Support the yearly Torque Audit
  • Participates in functional area plant meetings and related functions to represent GA and to assist in improving the plant's performance goals
  • Work with General Assembly Production, Maintenance and Engineering to problem solve customer issues and developing short term corrective actions as well as long term irreversible solutions
  • Manage process-related projects including installation of new or replacement equipment, continuous improvement initiatives, and periodic repair and refurbishment
  • Provides technical support and direction to support personnel within the organization
  • Investigates system and equipment problems and provides technical input in problem resolution
  • Works with Central office teams to promote common systems and best practices
  • Works with Torque Coordinator and plant leadership to develop cost estimates, investment forecasts, business cases, appropriation requests, and plans for process / torque related project activity
  • Assists in the development of a project support plan between plant, GMNA, and contractor resources. 
  • Assures common controls architecture for all new and revised tooling and equipment
  • Utilizes statistical methods for continuous improvement on plant systems
  • Enforces safe work practices as the highest priority and implements objectives for ergonomics, health/safety, and housekeeping
  • Maintains good working relationships with peers, hourly employees, union, management, supplier community and interfaces with necessary support functions outside of the assembly plant
  • Mechanical/Electrical aptitude with the ability to grasp complex systems easily
  • Develops and monitors planning timetables and project schedules
  • Maintain compliance with all Process Control Plans and Tool and Equipment bulletins relevant to all General Assembly Equipment and Processes
  • Maintain Error Proofing List and ensure all new or modified error proofing has passed User Acceptance Testing (UAT) requirements
  • Supervising UAW Employees

Additional Job Description

Your Skills and Abilities (Required Qualifications):

  • 5+ years of experience within an Automotive Manufacturing environment
  • Leadership skills including planning and scheduling.
  • Highly developed oral & written communication skills.
  • Must be able to work overtime and weekends, as needed.


What Can Give You a Competitive Edge (Preferred Qualifications):

  • Bachelor’s Degree in a technical field or equivalent experience related to Quality Systems and Torque Compliance.
  • Production floor group leader experience.
  • Vehicle Assembly Launch experience

This job may be eligible for relocation benefits.

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us 

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

Benefits Overview

The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:
• Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents;
• Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family;
• Company and matching contributions to 401K savings plan to help you save for retirement;
• Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values; 
• Tuition assistance and student loan refinancing;
• Discount on GM vehicles for you, your family and friends.

Diversity Information

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers.   We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.


We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.

Equal Employment Opportunity Statements

GM is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. GM is committed to providing a work environment free from unlawful discrimination and advancing equal employment opportunities for all qualified individuals. As part of this commitment, all practices and decisions relating to terms and conditions of employment, including, but not limited to, recruiting, hiring, training, promotion, discipline, compensation, benefits, and termination of employment are made without regard to an individual's protected characteristics. For purposes of this policy, “protected characteristics" include an individual's actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, weight, height, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.  If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.​