Compliance Specialist

Salary Range: $20/hr

City Experiences is seeking a Compliance Specialist for our Puerto Rico Ferry operation in San Juan Office.

About the Opportunity:

This is a full time position. The Compliance Specialist reports to the Director of Compliance and is responsible for performing administrative, compliance and operational duties including filing, drafting and completion of forms, contracts and reports, supporting other departments (operations, accounting, engineering, human resources, marketing, purchasing, among others) as needed, compiling and organizing physical and digital voluminous documentation, researching public databases, analyzing English written contracts, and day-to-day general office tasks.

The activities of the Compliance Specialist require accuracy, high attention to details and organization to meet tight weekly, monthly and annual deadlines. This position will interact daily with all departments in gathering reports, providing administrative support and clarifying discrepancies which requires excellent English and Spanish oral and writing communication skills. The Compliance Specialist will have a sense of urgency and skills to think out of the box and take the lead on initiatives for the oversight of deadlines, alerts, follow-ups and communications with external third parties and personnel across the company.

Essential Duties & Responsibilities:

•  Provide general administrative office support to the Director of Compliance.
•  Ability to think out of the box to support other departments as needed (operations, accounting, engineering, human resources, marketing, purchasing, among others), identifying areas to improve, providing administrative help and giving follow-ups to ensure compliance of the company.
•  Maintaining assigned digital & physical sensitive and voluminous files and records; receive and process information according to established guidelines and procedures., including creating, organizing and maintaining the entire corporate database or recordkeeping system with high sense of confidentiality.
•  Fast learning capability in connection with external regulatory requirements and internal policies that relate to your position and department.
•  With superior English drafting skills, draft reports, contracts, emails and formal correspondence.
•  Superior time management skills in this fast-pace industry, capable to manage multiple tasks at the same time, giving quick support and be highly responsive.
•  Passion to learn new things, take initiatives and be proactive.
•  Perform other duties as assigned.

Requirements & Qualifications:

To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position. 

1.  Problem solving: The individual identifies and resolves problems in a timely manner, gathers and analyzes information skillfully. 
2. Communications: The individual must speak and write English and Spanish clearly to effectively share information.  
3. Planning/organizing: The individual prioritizes and plans work activities and uses time efficiently.  
4. Quality control: The individual demonstrates accuracy and thoroughness, monitors own work to ensure quality and applies feedback to improve performance. 
5. Quantity: Meets productivity standards and completes work in a timely manner. 
6. Adaptability: The individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.  
7. Dependability: The individual is consistently at work and on time, follows instructions, responds to management direction, and solicits feedback to improve performance. 
8. Collecting, analyzing, interpreting, and evaluating varied information and data. 
9. Proficient with all Microsoft Office programs. Experience to manage spreadsheets, shared folders.
10. Setting priorities, coordinating multiple projects, and meeting deadlines. 
11. Effective interpersonal oral and written communication. 
12. Maintaining accurate records and files. 
13. Working cooperatively and effectively within a team and the larger organizational setting. 
14. Working in fast-paced environment. 
15. Friendly with a professional attitude, appearance, demeanor, and respectable confidence.
16. Bilingual (English & Spanish) with superior English speaking, reading, and writing skills.

About Us:

City Experiences’ passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you’re an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.

The RESPECT Service System embodies City Experiences’ mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.

The Company is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and harassment against any applicants or employees based upon their race, color, religion, national origin, sex, age, sexual orientation, gender identity or expression, mental or physical disability, status as a protected veteran, or other characteristics prohibited by applicable law. 

 Additionally, we encourage all qualified applicants including those with past arrest or conviction records to apply. The Company participates in the E-Verify program in certain locations.