EMMA L. BOWEN COMMUNITY SERVICE CENTER
Also known as
UPPER MANHATTAN MENTAL HEALTH CENTER, INC.
The Emma L. Bowen Community Service Center is seeking a Compliance Officer to join our team. This position is a terrific opportunity for someone to gain additional experience and make a difference in the lives of our clients.
For over 45 forty-five years, our organization has provided mental health and holistic services in northern Manhattan for families, children, adolescents, and other adults including the elderly in a supportive and caring environment. We also have an out-patient and residential substance abuse program as well as a Therapeutic Preschool for 3-5 year olds.
Upper Manhattan Mental Health Center is a Certified National Health Service Corps (NHSC) site.
For additional information about our organization and programs, please visit us on our website at www.bowencsc.org.
JOB DESCRIPTION
JOB TITLE: Compliance Officer
WORK LOCATION: Main Building -
HOURS: 35 hrs./wk, Mon - Fri, - Hybrid - Minimum 3 days onsite
UNION: Non-Union
· Essential Duties and Responsibilities:
· Design, implement, and maintain a compliance system that complies with Federal, State and City governmental standards.
· Ensure organization adheres to all requirements set forth by regulatory and third party payors
· Facilitate and serve as presiding officer of agency wide Compliance Committee
· Schedule a monthly meeting, or more frequently if required, to conduct agency-wide: Utilization, Medical Records, Medication Reviews as required by 585 Legislative Guidelines
Provide consultation and technical assistance to Administration, Program Directors and the Board, in areas of compliance·
· Document all committee meetings and related Compliance activities and submit to Executive Committee quarterly
· Monitor, review & Implement Agency-wide Compliance Plan including annual compliance goals in conjunction with the Executive Team, inclusive of the Medical Director. Plan review to be quarterly at a minimum
· Collect & Disseminate relevant Compliance findings to all programs.
· Monitor professional practice, standards, and training, and assure that staff possess appropriate credentials & clinical training
· Develop, Maintain, and monitor a tracking system for compliance improvement, Submit tracking system to Executive Committee Monthly
· Collect, analyze, and distribute data and analytics on a monthly basis
· Meet with the Program Directors quarterly to review Quality Assurance Program for each program, including utilization and medical records reviews
· Develop, provide, coordinate and/or track compliance training and education for orientation and periodic training.
· Investigate potential and actual compliance issues, including root cause analyses. Ensure prompt and thorough resolution of compliance issues, including implementation
· Provide feedback and recommendations to the Executive Team on compliance and QA practices, methodologies & techniques that will positively impact quality delivery of services
· Develop a strategic plan and report at minimum, quarterly to the executive on progress against plan
· Conducting internal quality audits for each program quarterly. Submit results of the report to the executive committee Monitor progress on corrective action plans.
· Responsible for developing and directing compliance/quality policies
· Coordinate communication with QI coordinator to the ELBCSC Executive Committees on an on-going basis and with Programs within ELBCSC that are dedicated to quality improvement including: physicians, nursing & clinicians
·
Perform other duties as assigned by Executive Director
REPORTS TO: Executive Director
Education and/or Work Experience Requirements: Masters Degree in a clinical discipline and three (3) years of professional experience in Compliance, mental health practices Experience working with Electronic Medical Records (EMRs) including creating and running reports required, must be extremely proficient in Microsoft Excel and proficient with other Microsoft Office Suite programs, must have experience working with data sets. Knowledge of NYS and NYC behavioral health regulatory agencies preferred.