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Compliance Advisory Manager

LendingClub Bank, N.A.
Full-time
On-site
San Francisco, California, United States
Compliance Officer

Current Employees of LendingClub: Please apply via your internal Workday Account

LendingClub Corporation (NYSE: LC) is the parent company of LendingClub Bank, National Association, Member FDIC. We are the leading digital marketplace bank in the U.S., having helped our nearly 5 million members secure over $90 billion in loans to refinance high-cost debt and achieve their financial goals. Members today have mobile-first access to a growing range of products and services designed to work seamlessly together to deliver value in new ways. Everyone deserves a better financial future, and our team is committed to making that a reality. Join the Club!

About the Role

LendingClub’s Compliance Team is looking for a talented and experienced Compliance Advisory Manager - Operations. You'll be responsible for assisting the Lending Operations Compliance Officer with the assessment of risks associated with all laws, regulations, and regulatory rules applicable across the lending/deposits portfolios and to ensure appropriate and sufficient controls are in place to mitigate those risks. Specific areas of operational focus include, money movement, servicing, collections, and asset recovery. Areas of regulatory focus include, Bank Operations (Call Center), Payments, Disputes, Collections with focus on horizontal regulations, but are not limited to FCRA, FDCPA, MLA/SCRA, TCPA, EFTA, Reg E, SCRA/MLA and other banking and lending-related federal and state laws and regulations. You'll report directly to the Sr Manager, Operations / TPRM Advisory Compliance.

What You'll Do

  • Assist with the assessment of all regulatory risks related to lending/deposit banking operations, with focus on horizontal regulations across the bank.  Identify gaps in controls, highlighting areas of highest risk, and developing appropriate risk mitigation strategies  

  • Develop and maintain policies, standards, and other documented measures to formally set forth the principles and practices of regulatory compliance related to lending operations  

  • Work with business leaders and management to socialize lending and banking operations compliance principles and practices and assist with developing procedures, systems, and processes to execute policy requirements (i.e., Compliance Advisory)  

  • Lead compliance oversight and establish horizontal programs with senior business leaders for FDCPA, FCRA, TCPA, SCRA/MLA.  

  • Assist with the development of regulation-based training and targeted role-based training covering the laws, regulations, and policy requirements related to lending operations  

  • Establish monitoring protocols to assess and measure operations compliance with legal and regulatory requirements and identify defects and deficiencies requiring corrective action  

  • Ensure material compliance issues identified by any means and through any source related to operations are recorded, tracked, and reported to ensure their appropriate and timely resolution  

  • Coordinate with Regulatory Change Management to identify new or changes to laws, regulations, and regulatory guidance related to lending operations compliance and work with business management to operationalize requirements  

  • Prepare, deliver, and effectively communicate analysis and reporting regarding bank and lending operations compliance to oversight committees and management   

About You

  • 3+ years of relevant experience in financial services advisory compliance functions; Bachelor’s degree in a related field of study; or equivalent work experience  
  • Ability to develop and lead compliance programs to address complex problems or needs; ability to drive results by leveraging strong business relations and project management  
  • Ability to deliver quality results in the face of competing priorities, aggressive timelines, and evolving direction  
  • Self-starter, willing to take ownership and drive initiatives to resolution while reporting appropriately on progress made and raising awareness when difficulties are encountered  
  • Exceptional organizational skills with strong attention to detail and accuracy  
  • Strong problem solving and analytical skills, particularly with large data sets  
  • Desire and ability to quickly learn about the activities of our unique business model, advanced technological capabilities, and evolving regulatory environment  
  • Familiarity with federal regulations related to the following activities: FCRA, FDCPA, MLA/SCRA, TCPA, EFTA, Reg E, SCRA/MLA and other banking and lending-related federal and state laws and regulations 
  • Certified Regulatory Compliance Manager (CRCM) certification preferred  
  • Experience supporting regulatory examination and compliance audits, including developing and tracking timely corrective action  
  • Excellent proficiency in Microsoft Excel, PowerPoint, Visio, and other Office products   

Work Location
San Francisco, Lehi, or New York 
 
The above locations are eligible offices for this role. The locations have been determined to foster in-person collaboration with this role’s team or the related business lines. We utilize a hybrid work model, and our teams are in-office Tuesdays, Wednesdays, and Thursdays. In-person attendance is essential for this role’s success, and remote placement will not be considered. LendingClub offers relocation based on actual job level.

Time Zone Requirements

Local hours (PT, MT, ET)

While the position will primarily work local hours, LendingClub is headquartered in Pacific Time and our ideal candidate will be flexible working across time zones when necessary.

Travel Requirements
Monthly/quarterly/as needed travel to LendingClub offices and/or other locations, as needed.

Compensation
The target base salary range for this position is 81,000-125,000. The base salary of the role will be determined by job-related knowledge, experience, education, skills, and location. Base salary is just one part of LendingClub’s Total Rewards package. You may also be eligible for long-term awards (equity) and an annual bonus (which is based on company performance, employee performance and eligible earnings).

We’re creating new financial services solutions for our members based on fairness, simplicity, and heart, and we treat our employees the same way. We offer a competitive benefits package that includes medical, dental and vision plans for employees and their families, 401(k) match, health and wellness programs, flexible time off policies for salaried employees, up to 16 weeks paid parental leave and more.

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LendingClub is an equal opportunity employer and dedicated to diversity, equity, and inclusion in the workplace. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), gender, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status, political views or activity, or other applicable legally protected characteristics. We believe that a variety of perspectives will make our teams and business stronger as we work together to transform the traditional banking system. 

 

We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at interviewaccommodations@lendingclub.com.