Clinical Compliance Manager

The Clinical Compliance Manager is responsible for ensuring that all dental services provided by the organization adhere to regulatory standards, internal policies, and industry best practices. This role involves developing, implementing, and monitoring compliance programs to ensure the organization meets legal and ethical obligations. The Clinical Compliance Manager works closely with dental providers, administrative staff, and leadership to ensure continuous compliance with healthcare regulations, risk management practices, and quality standards.

Duties and responsibilities

Regulatory Compliance:

• Ensure that all dental operations comply with federal, state, and local regulations, including OSHA, EPA,CDC, and other relevant laws.
• Stay up to date with changes in dental regulations, accreditation standards, and best practices, and communicate these changes to staff and leadership.
• Develop, implement, and maintain compliance policies and procedures for the dental department, including infection control, radiation safety, and clinical protocols.

Compliance Audits and Monitoring:

• Identify and investigate compliance issues, non-conformance, or areas of risk, and develop corrective action plans to address them.
• Monitor compliance with infection control protocols, sterilization processes, and hazardous waste management in dental practices.
• Ensure proper documentation of compliance activities and maintain accurate records of audits, investigations, and corrective actions.

Risk Management:

• Collaborate with dental leadership to assess potential clinical compliance risks and implement mitigation strategies.
• Investigate any incidents related to patient safety or non-compliance and coordinate appropriate responses and resolutions.
• Manage patient complaints related to infection control and ensure that all issues are addressed in a timely and compliant manner.

Training and Education:

• Develop and deliver training programs for dental staff on regulatory requirements, internal policies, and compliance best practices.
• Provide ongoing education on topics such as infection control, scope of practice, OSHA, and risk management.
• Ensure that all dental staff complete mandatory compliance training and maintain up-to-date certifications.

Policy Development and Implementation:

• Work with clinical and administrative leaders to develop and update clinical compliance-related policies and procedures that align with dental industry standards and regulations.
• Implement systems to ensure consistent application of compliance policies across all dental practices within the organization.
• Participate in the development and review of clinical protocols to ensure they meet both compliance and quality care standards.

Collaboration and Leadership:

• Serve as a liaison between the dental department and regulatory agencies during audits, inspections, or inquiries.
• Collaborate with quality assurance teams to align compliance efforts with broader quality improvement initiatives.
• Provide leadership in compliance-related committees and contribute to the organization's overall compliance strategy.
• Advise dental leadership on regulatory updates and compliance risks, and recommend best practices for ensuring long-term compliance.

Data Analysis and Reporting:

• Analyze compliance data, track trends, and generate reports for senior leadership on compliance performance, audit results, and areas for improvement.
• Regularly present compliance metrics, risk assessments, and audit outcomes to management and recommend solutions to improve compliance.

Qualification

• College degree in healthcare administration, dental hygiene, or a related field
• Experience in a compliance role, preferably within a dental or healthcare setting.
• Strong knowledge of dental regulations, including OSHA, EPA, and state-specific dental board and health department requirements.
• Experience with compliance audits, risk management, and regulatory reporting.
• Excellent communication, problem-solving, and organizational skills.
• Ability to manage multiple projects and work collaboratively with clinical and administrative teams.
• Certification in Dental Infection Prevention and Control preferred or acquire within 1 year of hire.
• Excellent communication and presentation skills
• Ability to work collaboratively with multidisciplinary teams
• Knowledge of e-learning tools and learning management systems (LMS)
• Commitment to continuous learning and professional development
• Travel requirements 0-10%

Physical requirements

Field training may require clinical demonstration and administrative services occurs in an office setting which typically requires time sitting, daily use of general office equipment, computer keyboard, copier, and fax machine, make and receive telephone calls. May need to respond to urgent compliance issues as necessary.

Smile America Partners is the nation's leading in-school dental program founded almost two decades ago by two moms, who happen to also be dentists. The founders saw a tremendous need among underserved school aged children who did not have easy access to dental care and who often suffered from poor oral hygiene, tooth decay, pain and associated medical problems. Knowing that many parents could not take their children to the dentist due to issues including time off from work and transportation challenges, they sought to bring the care to the need. Today, through its dental partners, Smile America Partners provides preventive and restorative care to approximately 500,000 children per year.

Tooth decay is the most common, and preventable disease among children, more common than asthma. In fact, each year, over 51 million school hours are lost due to oral health related issues.

Smile America Partners affiliates with state licensed dentists, hygienists and assistants who use state-of-the-art portable equipment to provide all services onsite, directly in the school or in a self-contained mobile dental facility on site at the school. If portable equipment is used, classrooms, auditoriums or other school venues are literally transformed into fully functional dental offices for the day. Our expertise, obtained through years of experience bringing mobile dental care to schools, as well as through our highly qualified staff, enables us to bring exceptional care with minimal disruption to the normal school routine.

Smile America Partners is currently active in 20 states and has ongoing strategic partnerships with over 8,000 school districts, including 21 of the 25 largest school districts in the country.

Given the ongoing lack of access for many underserved children across the country, our services are in great demand and we are always looking for caring, compassionate professionals to join our team and play their part in making a difference in the lives of today's underserved children.

Rewarding Work. Competitive Compensation. Smile America Partners.

Smile America Partners is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.