Accredited Business Compliance Specialists

Job Title: Accredited Business Compliance Specialist 
Department: Operations 
Reports To: Standards and Compliance Manager 
Status: Full-Time (40 hours/week) 
Salary: $17–$20/hour ($35,360–$41,600 annually), based on experience 

Position Summary 

The role of the Accredited Business Compliance Specialist is to ensure that a business meets UMAP and MABMP as outlined by the International Association of Better Business Bureaus (IABBB) and once approved, continues to meet the Code of Business Practices (MABMP).  This position involves the cultivation and maintenance of positive relationships with Accredited Businesses. It also serves as a liaison between the business and licensing agencies (if applicable) to ensure compliance.   
 

Responsibilities 

 

• Follow established procedures to process new applications and complete Code of Business Practices checklist reviews within deadlines. 

• Communicate with prospective Accredited Businesses by phone and email throughout the vetting process. 

• Reach out to current Accredited Businesses that are out of compliance and assist them in resolving any issue(s). 

• Update and maintain
  accurate information on BBB Business Profiles. 

• Attend vetting department meetings and other internal meetings as scheduled. 

• Assist in developing and maintaining internal policy guidelines to ensure consistency and quality. 

• Ensure accountability, meet productivity goals, and complete tasks within required timelines. 

• Perform periodic checklist reviews for existing Accredited Businesses. 

• Take on additional duties and cross-functional projects as assigned. 

Qualifications

 

• Integrity and strong work ethic   

• Effective interpersonal skills   

• Professional communication skills—both written and verbal 

• Hardworking, persistent and dependable   

• Positive and enthusiastic attitude   

• Collaborates effectively with others   

• Strong desire for continuous professional development 

• Self-starter who takes initiative and can manage multiple priorities 

• Strong attention to detail with excellent organizational skills 

• Ability to work both independently and collaboratively in a team setting 

Competencies

 

• Proficient in Microsoft Office Suite with strong overall technical skills 

• Strong ethical judgment 

• Results-oriented with problem-solving abilities 

• High level of accuracy and attention to detail 

• Customer-focused mindset 

• Ability to adapt and learn quickly 

• Strong communication and organizational skills 

What We Offer 

• A collaborative and mission-driven work environment  

• Opportunities for professional growth and development 

• A rewarding career that makes a real impact 

• Competitive salary and benefits package 

Our Commitment to Diversity 

At BBB, we believe that our differences make us stronger. We are committed to creating a workplace that is diverse, inclusive, and supportive for all team members. BBB is proud to be an Equal Employment Opportunity employer, and we prohibit discrimination or harassment of any kind based on race, color, gender, gender identity, religion, sexual orientation, national origin, age, disability, veteran status, citizenship status, marital status, or any other characteristic protected by law. 

Why Join Us? 

BBB Midwest Plains is a mission-driven organization dedicated to supporting consumers and businesses alike. If you are energized by the opportunity to contribute to a reputable and purpose-focused organization while advancing your career in data operations and analysis, we would love to hear from you. 

To Apply 

Please send your resume to careers@bbbinc.org. We look forward to connecting with you!