Business License Specialist

Why are long tenures and low turnover rates the norm at DMA? When you are an employee owned company, you are all about your employees, and here is proof:

• 2024 Great Places to Work Certified


• Employee stock ownership program eligibility begins day one of employment. ESOP contribution is targeted at 6% of your annual compensation.


• Company paid Paternity & Maternity Leave.


• Generous PTO package plus 2 paid floating holidays and 1 day of paid volunteer time off.


• Multiple benefit plans, eligible day one of employment.


• "Live and work like a DMA Employee-Owner”: We focus on work/life balance, mental health, and the overall wellness of our employees.

Position Summary

The Compliance Analyst will provide business license support to our clients and team members. Responsible for business license registrations and renewals; including data requests, funding requests, bank reconciliations, client billing, reports, new location research, and special projects.

Essential Duties and Responsibilities

• Manage business license renewals and reporting for clients with medium complexity


• Ensure all client license renewals and new registrations are filed in a timely manner


• Responsible for accurate business license data entry into all departmental systems


• Submit and process client data requests necessary for processing and filing license renewals


• Investigate, document, and resolve all issues for licenses that haven’t been received within 30 days of submission.


• Research jurisdictional licensing requirements for new client locations


• Prepare and process funding requests for client approval


• Prepare bank reconciliations and billing for client accounts and follow up on all discrepancies


• Work directly with clients on data gathering, issue resolution, and jurisdictional issues

Non-Essential Duties and Responsibilities

• Assist team members with missing renewals and license follow-up calls when needed


• Assist team members during heavy filing season with scanning, uploading, and file management


• Assist leadership with any special client projects


• Perform other duties as assigned

Education and Qualification Requirements

• Associate’s degree in Business Administration, Accounting, Finance, or related field required; Bachelor’s degree preferred


• 1-3 years of experience in a business license or permit compliance role, or a related field


• Strong organizational skills and ability to complete high volume work in a timely and highly accurate manner


• Ability to apply professional knowledge to carry out assignments with limited supervision


• Proficient in Microsoft Excel and Word


• Ability to learn tax compliance software quickly (License HQ, MS Dynamics, PTCA)


• Excellent verbal and written communication skills


• Ability to work collaboratively on a team


• Ability to work overtime as required